The Karlsruhe Service Research Institute (KSRI)
at KIT was founded in 2008, as an interdiscipli-
nary industry-on-campus initiative. It is one of
the leading European research institutes in the
service science area. Together with its indus-
try partners IBM and BOSCH, KSRI is part of a
comprehensive strategic network of globally
active research and industry partners. KSRI de-
velops concepts, methods and technologies for
innovators and decision-makers, to promote the
creation of shared value in an IT-based and ser-
vice-oriented economy. The Service Innovation
& Management research group is involved in
the IT support of e-mobility services that allow
the interaction of different stakeholders and the
integration of different processes and systems.
The energy economics research group analyses
e-mobility user acceptance as well as the effects
of electric vehicles on the energy industry. The
results are published in the scientific community
and may support companies, for example utility
companies, car manufacturers, charging station
manufacturers and mobility service providers, in
the development and successful launch of their
products and services. In addition, the research
group provides assistance in designing service
business models and their evaluation in field
tests with electric vehicles.
easy use of electric vehicles
Dr. Patrick Jochem
Phone: +49 721 608 44590
Fax: +49 721 608 44682
We develop the right services
Karlsruhe Institute of Technology (KIT)
– Karlsruhe Service Research Institute
Kaiserstrasse 12, 76133 Karlsruhe, Germany
Year of establishment:
1825 (Uni), 2009
(KIT), 2008 (KSRI)
9,261 (KIT) – 2012
University: EUR 397 million,
large-scale research institution:
EUR 392 million (2011)
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